RestaurantsMeta-verified business
WhatsApp messaging for Restaurants in Qatar, set up for you
Reservations, large bookings and regulars all arrive on WhatsApp, usually while the floor is busy and nobody can get to the phone.
Give us a number, your message and your list. Red Rock does the setup, the approval and the sending, and you watch the results on a live dashboard.
What usually goes wrong
Bookings sit unanswered through service. Regulars are not recognised, no-shows are not reduced by anything, and the offer that goes out reaches a list nobody has organised.
What changes
Bookings answered from one inbox the whole floor team shares, reminders that cut no-shows, and a contact list that knows who has actually eaten with you.
The customer journey
- 01Enquiry or booking request arrives
- 02Confirmed with date, time and number of guests
- 03Reminder the day before so the table is not lost
- 04Thank you after the visit
- 05Occasional offer to people who have actually been in
Messages this sends
- Booking confirmations
- Day-before reminders
- New menu or seasonal announcements
- Private dining and large group enquiries
Questions we are asked
Does it work in Arabic and English?
Yes. Templates, replies and the dashboard are bilingual, and each conversation continues in whichever language the customer opened with.
Do we need our own WhatsApp number?
No. If you have one we register it; if you do not, we arrange a number as part of the setup.
What happens to messages that arrive out of hours?
They are answered automatically and queued for your team, so nothing waits until morning unanswered.
Can it take reservations and handle delivery questions?
Yes. Reservation requests and delivery enquiries arrive on the same number and are separated into their own queues.
What you see afterwards
Sent, delivered, read, failed and replied, per message and per campaign.
WhatsApp messaging costs are subject to Meta's applicable pricing and your usage. Contact us for a setup tailored to your business.