ClinicsMeta-verified business
WhatsApp messaging for Clinics in Qatar, set up for you
A missed appointment is a slot nobody can sell twice. Most of them are missed because nobody reminded the patient.
Give us a number, your message and your list. Red Rock does the setup, the approval and the sending, and you watch the results on a live dashboard.
What usually goes wrong
Reception answers the phone and WhatsApp at the same time, reminders are made by hand or not at all, and the clinic has no record of which patients were reminded.
What changes
Reminders that go out without anybody remembering to send them, one inbox reception shares, and a record against each patient of what was sent.
The customer journey
- 01Enquiry about a service, a doctor or availability
- 02Appointment offered and booked
- 03Reminder before the appointment
- 04Confirmation or rescheduling if they cannot make it
- 05Follow-up after the visit where it is appropriate
Messages this sends
- Appointment confirmations
- Reminders before the visit
- Rescheduling
- General service information
Questions we are asked
Does it work in Arabic and English?
Yes. Templates, replies and the dashboard are bilingual, and each conversation continues in whichever language the customer opened with.
Do we need our own WhatsApp number?
No. If you have one we register it; if you do not, we arrange a number as part of the setup.
What happens to messages that arrive out of hours?
They are answered automatically and queued for your team, so nothing waits until morning unanswered.
Is patient information handled separately from marketing?
Yes. Appointment messages and marketing campaigns are separate flows with separate consent, and patients can opt out of either.
What you see afterwards
Sent, delivered, read, failed and replied, per message and per campaign.
WhatsApp messaging costs are subject to Meta's applicable pricing and your usage. Contact us for a setup tailored to your business.